Custom awards let you recognize volunteers in ways that matter to your program. Create awards that grant automatically at thresholds, or grant them manually for special recognition.
Creating a custom award
- 1
Open Settings → Awards
From your org dashboard, go to Settings then Awards.
- 2
Click New Award
Give it a name (e.g., 'Trail Guardian — 50 hours'), description, and optional icon.
- 3
Set a trigger (optional)
Choose automatic granting: when a volunteer hits X verified hours, X events attended, or X on a custom number field (e.g., 500 meals served).
- 4
Or keep it manual
Skip the trigger and grant manually from the volunteer's profile whenever you choose.
Announce awards in advance — 'Earn the Park Protector badge at 25 hours of trail cleanup!' Volunteers work toward visible targets more than invisible ones.
If your org tracks impact metrics (meals, books, trees), set award thresholds on those fields. '500 Meals Served' is a more meaningful award than '100 Hours Logged.'